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MEDITECH Expanse System Applications

The MEDITECH Health Information System is a fully integrated clinical, administrative, financial and reporting system providing Interior Health Authority Service Areas with shared information about its patients, clients and residents.

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Welcome to MEDITECH

All Interior Health facilities use the MEDITECH Expanse Web platform. An upgrade to version 2.2 is currently in progress with a go live date scheduled for early December 2024. General overview and basic training resources are available below.

Please note that all Royal Inland Hospital (RIH) medical staff are expected to complete the required MEDITECH training in i-Learn.

To access more MEDITECH resources including how to's, visit our Discover Clinical Technology: Provider Resources SharePoint site (IH network access required).

Intro Learning

Expanse Web Physician Care Management (PCM)
PDF Resources
Video Resources

MEDITECH Expanse Web Launch & Basic Navigation (4:34 minutes)

Demonstration of navigating the patient chart using the Meditech Expanse Web interface.

MEDITECH Expanse Web Acute Status Board (4:42 minutes)

Overview of how to navigate the Expanse Web Physician Care Manager Status Board to find and view patient charts.

MEDITECH Expanse Web Patient Chart Navigation (4:34 minutes)

Demonstration of navigating the patient chart using the Meditech Expanse Web interface.

View or Print Patient Medication History in Expanse Web (2:29 minutes)

MEDITECH Expanse Web PDoc and creating SOAP Note (4:13 minutes)

Learn about creating a SOAP Note in Provider Documentation.

MEDITECH Expanse Web ED Tracker (7:04 minutes)

Advanced Learning

Expanse Web Emergency Department Management (EDM)

Expanse Web ED Training and Orientation (31:25 minutes)

Expanse Web ED Call Backs (3:38 minutes)

Expanse Web ED Resident Documentation Workflow (6:18 minutes)

Expanse Web ED Resident documentation workflow, explained in seven steps.

Expanse Web Provider Documentation (pDOC)

Provider Docmentation (pDOC) is MEDITECH-enabled functionality that allows providers to enter, edit, or view all document types.

PDF Resources
Video Resources

Using Saved Data with Expanse Web (1:43 minutes)

Demonstration of using the Saved Data Feature in Meditech Expanse Web to collect discrete data from the patient chart and add it to your document when ready.

Video: MyHealthPortal - Emergency Department Note - How to (1:12 minutes)

Fluency Direct
PDF Resources
Video Resources

Fluency Direct Training (7:00 minutes)

Using Fluency Speech Box in Expanse Web (1:38 minutes)

Demonstration and instruction on how to use Fluency Direct’s Speech Box functionality to capture dictation when you are unable to dictate directly into your document.

MEDITECH Downtime

What to do during a MEDITECH downtime

MEDITECH Downtime Quick Reference Guide

Overview of MEDITECH Offline View (3:14 minutes) 

Technical Support and Access Requests

Service Desk

For 24/7 urgent support:

For non-urgent support:

For more information, please visit the Service Desk InsideNet page (on the IH network).

Royal Inland Hospital (RIH) support

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