Being prepared
Explore practice-ready steps to set you up for your first day at a new site.
New to Interior Health? Making a change in practice? Looking for onboarding resources or development opportunities? Explore this page to prep for your career success.
Explore practice-ready steps to set you up for your first day at a new site.
This external IH website provides a high-level overview of Interior Health (IH). It equips you with basic knowledge about our region, resources, policies, key contacts, etc. The link to the “Information for Medical Staff” content is included in the email sent by Medical Administration upon receipt of your signed offer letter.
The internal Medical Staff [IH] Hub provides information and resources focused on the specific needs of IH Medical Staff. The structure and content of this site was directly informed by medical staff through numerous engagement activities facilitated by the members of the Physician Engagement team.
*IH credentials are required to access this internal SharePoint teamsite.
Each physician, midwife, dentist and nurse practitioner must receive an appointment to the IH medical staff before practicing in our facilities.
You can submit your online appointment or reappointment application through AppCentral. Contact your medical administrative assistant (MAA) or site’s Credentialing & Privileging contact for any assistance.
Learn more about the Credentialing & Privileging application process
It is important to note that the policies and procedures of Interior Health apply to both staff and medical staff (i.e., physicians, dentists, midwives, and nurse practitioners). Please take some time to become familiar with the expectations related to working within our IH facilities.
Approximately 14 days before your start date, you will receive an email from your site’s Credentialing & Privileging contact, including your mnemonic and instructions to set up your Interior Health network access.
Your mnemonic and password allow access to your IH Outlook email address. For information confidentiality purposes, please use this address for all work-related communications.
Remember to check your inbox regularly for important Medical Staff resources and updates.
Your mnemonic and password are essential to access the IH computer network and applications.
You will need to contact the Service Desk (1-855-242-1300) to set up your password. An agent will verify your identity with your Medical Service Plan (MSP) number and a second piece of identification.
If your MSP number is not yet available, don't hesitate to contact your site Medical Administrative Assistant (MAA) for assistance.
The e-Access page guides you through technology programs that are essential for your day-to-day practice at IH, such as Physician Invoice Portal (PIP), Meditech, MicrobloggingMD, etc.
In addition, you may need to use the technology resources below:
The following technology resources require IH network access:
Are you interested in accessing technology resources outside of the IH network? Please follow the security processes below to help us protect the private and confidential information in our care.
Please note: You need to log into the Interior Health network to start these processes. Please be sure to follow all set-up instructions closely.
If you require assistance with set-up, please reach out to the Service Desk (1-855-242-1300).
If you are interested in external access to IH Webmail, i-Learn (our online learning hub) or IH Anywhere (our remote access solution) (i.e., via a home computer, tablet, or smartphone), please register for two-factor authentication (2FA) while logged into the Interior Health Network.
Learn how to register for 2FA (requires Interior Health network access)Outlook User Guide (requires Interior Health network access)
To access your IH email, WebMT (Meditech) and Microblogging via mobile apps, please contact the Service Desk (1-855-242-1300).
Microsoft Authenticator (MA) is needed for external access to cloud-based applications, including Microsoft Teams, the COVID Hub, and the ACE Hub.
Learn how to set up MA (requires Interior Health network access)
Microsoft Teams User Guide (requires Interior Health network access)
UpToDate is a clinical decision support tool covering more than 11,800 topics in 25 specialties and containing over 6,500 drug monographs endorsed by Interior Health Pharmacy.
UpToDate is available without registration while logged in on the Interior Health network. If you register with UpToDate while on the IH network, you can use your login information (user ID and password) to access UpToDate on your personal device(s), including the use of the mobile app.
UpToDate access and registration information are available on the recently upgraded IH Library Services website:
Please note: Physicians can collect CME credits by using their own login/registration information whether on IH network or outside of IH network.
Get practice-ready!
Please note that online learning modules and additional preparation may be required before your first day, depending on your site's requirements. Need assistance? Your Medical Administrative Assistant (MAA) can provide guidance and support.
Be sure that you have access to all necessary computer programs before your first day. Contact the Service Desk (1-855-242-1300) or inform your MAA of any issues.
Below is a list of tools and resources you may need to familiarize yourself with during your first day, week, or month. Refer to this section whenever you need help navigating your role and IH.
The following resources require Interior Health network access:
Due to the geographical and cultural diversity of the Interior region, each IH site is uniquely different. The following Site-specific resource pages were developed to help you navigate your specific workplace and community.
Please note that the site pages are part of the internal Medical Staff [IH] Hub; therefore, access will require an IH mnemonic and password and accessing internal IH platforms also requires multi-factor authentication (MFA).
Connect with the medical administrative assistant (MAA) at your site to discuss any edits or additions to the resources page.
Go to: SITES (sharepoint.com)
Across IH, numerous groups and partners are working to empower and advocate for our medical staff and independent community practitioners.
At IH, we are committed to strengthening health services and improving health outcomes for all First Nations, Métis and Inuit peoples.
Visit our Indigenous Health & Wellness page to learn more about how IH works with Indigenous partners and communities and builds on existing knowledge and experience.
Interior Health is an employer partner with Canadian Centre for Diversity and Inclusion (CCDI). Anyone working for IH can attend CCDI webinars for free. CCDI’s webinars provide invaluable insight into the latest thinking about diversity and inclusion in Canada. Content is appropriate for a wide variety of professionals.
Congratulations on jumpstarting your journey as a medical staff member at IH. We offer a wide range of resources and opportunities to support your continuous professional development. Explore your opportunities in:
Please reach out to MedicalStaffOnboarding@interiorhealth.ca for questions or feedback on this page.
Deb is an introspective leader who values empowering others to express themselves. After a 33-year career at IH, she’s looking forward to her retirement.
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Brooke loves her job as an ultrasound technician not only because of what she gets to do, but because of the team she works with at Royal Inland Hospital.
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Interview with Wilfred Barnes, a syilx/ Indigenous Elder & syilx knowledge / nsyilxcn language educator and consultant, about the work and experiences with IH
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While breastfeeding is natural, it’s not always easy and can take time, patience and support. There are many caring people who can help you on your journey.
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This initiative is dedicated to enhancing health and wellness outcomes for Métis people through collaboration and cultural integration.
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