Quality Improvement

• Physician Quality Improvement Initiatives
• The Exchange: Quality Improvement Projects Directory

What makes a highly successful healthcare organization? Interior Health Authority [IH] leadership believed in pairing medical and operational leaders as a dyad to foster a culture of learning, trust, and shared vision.

What is a Dyadic Leadership Model?

Dyads, by definition, are two individuals who work together as co-leaders of a particular system, division, clinical service line, or project. A PQI (Physician Quality Improvement) dyadic partnership is two healthcare professionals (e.g., a medical leader [physician] matched with an operational leader) who are committed to the partnership.

In British Columbia, the evolution of healthcare delivery continues to shift from a physician and independent operational approach towards an integrated system that focuses on quality. This new approach aims to engage physicians to lead in quality improvement and innovate in a direction that optimizes service experience while improving patient outcomes.

Dyadic Leadership Model - Why It Works (white paper)

Accreditation is an ongoing process of evaluation with a quality and safety focus. This process provides an independent third party assessment of our organization using standards created from the latest research and best practices used and validated by organizations around the world.

Visit Accreditation Canada

The evaluation of our services against these standards measures our performance and helps to identify opportunities for improvement. It is helpful to view accreditation as a process that promotes continuous quality improvement and aspire to meet or exceed the standards in our everyday work.

Read our assessment reports

Visit our Research page to learn more about our research department and research opportunities. 

Visit our Policies page to learn about public accountability and transparency of operational policies.

Ethics is the discipline that examines who we ought to be and what we ought to do in light of who we say we are. Who we say we are is based on our individual, professional, and societal values. Almost every decision, action, and attitude of ours, personally and professionally, is based on these values. The application of ethics will guide thoughtful decision-making processes grounded in transparency, trust, fairness, equity, and safety.

Interior Health takes its commitment to fostering a culture of ethical awareness and responsibility seriously. We are building the organization’s capacity and providing support to health-care providers in dealing with ethical issues. It is essential that we meet the highest ethical standards when delivering quality health care and providing services to the people we serve.

Learn more about Ethics at Interior Health