Our Access Mental Health & Substance Use Services (MHSU) aims to provide a safe space where you can be connected to the service or services that meet your needs. 

To self-refer, call 310-MHSU (6478) or visit your local MHSU Centre. Or feel free to speak to your family doctor or nurse practitioner to ask for a referral. 

When you contact MHSU, an intake clinician will ask you a series of screening questions with your permission to understand you better, and connect you with the right team, program or resources. 

Primary care providers or agencies, please complete the Community MHSU Referral Form and fax it to your local MHSU Centre, or call 310-MHSU (6478). 

Referral Form for Community Mental Health & Substance Use Services

For immediate, free, and confidential emotional support, crisis intervention and/or community resource information 24 hours/day, seven days/week, please call the Interior Crisis Line Network at 1-888-353-2273. 

If picking up the phone is challenging and uncomfortable, please use the "Talk Suicide" chat service

For life-threatening situations, call 911 or go to your nearest emergency department. 

Call 310-MHSU (6478) to connect with your local Mental Health & Substance Use centre

Resources

Access MHSU Services Resource List
Overview: Child and Youth Mental Health and Substance Use (MHSU) services

Frequently Asked Questions

Is a referral required?

No

Does your service support those who live on reserve?

Yes

Can this service be offered virtually?

Yes

Stories@IH

Read our latest stories

6 Minute Read
Health & Wellness

Those with dementia need special consideration during the holidays. Read our tips and advice to make the holidays enjoyable for everyone.

3 Minute Read
Community & Culture

Loreen’s ability to keep calm under pressure, paired with her caring nature, have been integral to her success and to the quality of care that she provides.

5 Minute Read
Health & Wellness

Many people like to do the Dry January challenge, but going dry isn't for everyone. Gain tips on reducing your alcohol consumption in the New Year and beyond..

1 Minute Read
Community & Culture

As we come to the close of 2024 we pause to reflect on the year and celebrate our achievements. Watch our short video of this year’s highlights across IH.

3 Minute Read
Community & Culture

All's well that ends well: For Kelowna health unit aide JQ, this simple phrase is more than advice—it’s a way of life.

5 Minute Read
Health & Wellness

The winter and holiday season can bring joy, but can also bring stresses and challenges. Explore these 10 tips for supporting for mental and physical health.

STAY CONNECTED

Receive news and alert posts, and Stories@IH blog posts, right to your inbox!

mail