We Are IH: Kamloops clinical operations manager impacts change

Through her work on Employee Voices, an employee advisory group that aims to advise, guide, and make recommendations that support diversity, equity and inclusion within IH, she was able to advocate for the rainbow lanyards and nametags to become the gold standard. 

Erin found a career in health care later in life, after being a stay-at-home mom; she feels incredibly fortunate to have found a career that constantly challenges and inspires her to do better.

Her grandma always encouraged her to get an education, and her grandma and aunty were both nurses, which inspired her to become a nurse as well. Erin realized she “had the stomach” for nursing, cared deeply about people, held the capacity to help others and wanted a career that was meaningful - nursing was a great option.

Erin started her career in health care in food services and worked in patient registration and as a health-care aide at Cariboo Memorial Hospital (CMH) while she completed her Diploma in Practical Nursing. 

She worked as a frontline nurse for five years, then moved into leadership in Spring 2022. Erin relocated to Kamloops in Fall 2022 to continue her role in clinical operations.

As a clinical operations manager, Erin supports the staff on her unit so they have the capacity to provide patients with the quality care they deserve. Sometimes this looks like listening to a staff member after a hard shift, talking with families or patients, or simply having an open-door policy so that staff know she has a safe space for them to come to for support.  

Over her seven years at IH Erin has been part of some amazing teams at CMH, in the Kamloops community and at RIH, which continue to be creative with resources to provide support for one another and patients. She feels very fortunate to have met and worked with so many incredible people that provide patients and clients with excellent care. 

Have you thought about a career as a clinical operations manager at IH?

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