Kelowna Urgent & Primary Care Centre (UPCC)

Kelowna Urgent & Primary Care Centre (UPCC)

About Kelowna Urgent & Primary Care Centre (UPCC)

The Kelowna Urgent and Primary Care Centre (UPCC) provides team-based care for non-emergency health concerns to individuals in Kelowna who require same-day attention.

Care is available for concerns such as:

  • Minor injuries
  • Sprains and strains
  • Infections
  • Less serious child illness and injury 
  • High fever
  • Cuts, wounds or skin conditions.

If you do not have a family doctor or nurse practitioner, or you are unable to get an appointment with your care provider that day, you can visit the UPCC. A health-care team is available to provide care for your health issues.

You may see one or more of the following health professionals depending on your care needs:

  • Family physician
  • Nurse practitioner
  • Registered nurse
  • Social worker
  • Physiotherapist
  • Mental health and substance use clinicians

UPCC patients are seen based on urgency, not on a first come first served basis. The UPCC does not book appointments. To contact a registered nurse for health advice, call 8-1-1.

Hours for Kelowna Urgent & Primary Care Centre (UPCC)

Monday to Sunday: 9:30 a.m. to 8:30 p.m. including statutory holidays.

49.8831062, -119.4755102

Available Amenities

Resources

Urgent & Primary Care Resources

A list of websites & resources to help you access health services & information

Resources

Urgent & Primary Care Resources

A list of websites & resources to help you access health services & information

Frequently Asked Questions

Is the UPCC wheelchair accessible?

Yes.

Do I need to book an appointment?

No. Appointments aren't needed for urgent care.

Are there emergency hours?

No. We are open 9:30 a.m. to 8:30 p.m., seven days a week, including statutory holidays.

Is the UPCC accessible by public transit?

Yes.

Is the UPCC open on holidays?

Yes.

Is the UPCC part of a primary care network (PCN)?

Yes. Learn about primary care networks.

How do you book a lab appointment?

For locations that have appointment booking as an option, you can book your lab test and ECG online.

If you're unable to book online, please call the Digital Health Support Desk at 1-844-870-4756. The support desk is open Monday to Friday, 7 a.m. to 7 p.m., and Saturday and Sunday, 8 a.m. to 4 p.m. Please note the support desk is closed statutory holidays.

Stories@IH

Read our latest stories

3 Minute Read
Community & Culture

Resilience, tenacity, hard work, and courage are what drove Sheneile Black to turn her hardships into success.

4 Minute Read
Health & Wellness

Learn how Holding Hope support groups provide a safe space for caregivers supporting loved ones affected by substance use.

4 Minute Read
Community & Culture

On July 25, IH started an evacuation of The Pavilion care home in New Denver. Read an account of the evacuation & learn how IH responds in wildfire emergencies.

3 Minute Read
Community & Culture

Erin Blackwell, manager of clinical operations at Royal Inland in Kamloops is someone who truly lives by her motto, think globally, act locally.

4 Minute Read
Health & Wellness

Find tips for walking, biking or rolling to school safely. Learn what some cities and IH are doing to make school streets safer.

3 Minute Read
Community & Culture

Nancy-Jo O’Neill is fuelled by chasing her next adventure: from skiing fresh tracks in the backcountry to navigating the world of primary care.

STAY CONNECTED

Receive news and alert posts, and Stories@IH blog posts, right to your inbox!

mail