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New Denver and area residents are advised of temporary changes to emergency department hours at Slocan Community Health Centre due to limited physician availability. From 11 a.m. to 4 p.m. on Tuesday, Dec. 20, emergency services will be unavailable and patients can access care at the Arrow Lakes Hospital at 97 1st Ave. NE, Nakusp. People in the community who need care due to life-threatening emergency (i.e., chest pains, difficulty breathing, severe bleeding) should always call 911 for transport to the nearest available and appropriate facility.  Anyone unsure whether an emergency room visit is warranted can call HealthLink BC at 8-1-1, or visit www.HealthLinkBC.ca for non-emergency health information from nurses, dietitians and pharmacists 24 hours a day, seven days per week.  The emergency department in New Denver is normally open 8 a.m. to 8 p.m. seven days a week while Interior Health continues to recruit to fill positions to return to 24/7 operations.

Merritt and area residents are advised that effective 1 a.m. on Tuesday, Dec. 20, emergency department hours at Nicola Valley Hospital will resume as normal.   People in the community who need life-threatening emergency care (i.e., chest pains, difficulty breathing, severe bleeding) should always call 911 for transport to the nearest available and appropriate facility. Anyone unsure whether an emergency room visit is warranted can call HealthLink BC at 8-1-1, or visit www.HealthLinkBC.ca for non-emergency health information from nurses, dietitians and pharmacists 24 hours a day, seven days per week. The emergency department in Merritt is normally open 24/7.

Oliver and area residents are advised of temporary changes to emergency department hours at South Okanagan General Hospital (SOGH) due to limited physician availability. From midnight to 8 a.m. on Monday, Dec. 19, emergency services will be unavailable and patients can access care at Penticton Regional Hospital. During this time, all other inpatient services will continue as normal at South Okanagan General Hospital. People in the community who need life-threatening emergency care (i.e., chest pains, difficulty breathing, severe bleeding) should always call 911 for transport to the nearest available and appropriate facility. Anyone unsure whether an emergency room visit is warranted can call HealthLink BC at 8-1-1, or visit www.HealthLinkBC.ca for non-emergency health information from nurses, dietitians and pharmacists 24 hours a day, seven days per week. The emergency department in Oliver is normally open 24/7.

Ashcroft and area residents are advised of temporary changes to hours at the Ashcroft Urgent and Primary Care Centre (UPCC) due to limited nursing availability. On Sunday, Dec. 18, services will be unavailable and patients can access care at Royal Inland Hospital at 311 Columbia Street in Kamloops. Anyone can call HealthLink BC at 8-1-1, or visit www.HealthLinkBC.ca for non-emergency health information from nurses, dietitians and pharmacists 24 hours a day, seven days per week. The Ashcroft UPCC is normally open 8 a.m. – 8 p.m. seven days a week.

New Denver and area residents are advised of temporary changes to emergency department hours at Slocan Community Health Centre due to limited physician availability. Starting 8 a.m. Saturday, Dec. 17 to 8 p.m. Sunday, Dec. 18, emergency services will be unavailable, and patients can access care at the Arrow Lakes Hospital at 97 1st Ave. NE, Nakusp. People in the community who need care due to life-threatening emergency (i.e., chest pains, difficulty breathing, severe bleeding) should always call 911 for transport to the nearest available and appropriate facility.   Anyone unsure whether an emergency room visit is warranted can call HealthLink BC at 8-1-1, or visit www.HealthLinkBC.ca for non-emergency health information from nurses, dietitians and pharmacists 24 hours a day, seven days per week. The emergency department in New Denver is normally open 8 a.m. to 8 p.m. seven days a week.

The best way to protect children and families from influenza is to get the influenza vaccine. In B.C., everyone six months and older is recommended to get an annual influenza vaccine. Getting vaccinated is especially important for those at greatest risk from infection including children under five years of age, adults 65 years and older, people who are pregnant and people with chronic illnesses. There is still time to get your infants and children vaccinated to prevent serious illness. Interior Health immunization clinics offer a choice of nasal spray influenza vaccine or the influenza shot for children. Families with children can now drop-in at all Interior Health immunization clinics for influenza immunization and COVID-19 boosters, making it quick and easy to get immunized.  To find a clinic near you, visit the Immunization Clinics page. As we anticipate an increase in demand, we ask that people visiting the immunization clinics be patient. Appointments are still recommended for adults and teens. To book an appointment, visit Get Vaccinated BC. As a reminder, children under nine years of age receiving their first-ever influenza vaccine dose will need a second dose of the influenza vaccine after four weeks. Those who have been vaccinated for influenza in previous years only require a single dose.

Interior Health and RCMP are enhancing the successful partnership programs in Kelowna and Kamloops by hiring additional staff in each community and expanding operating hours to provide this specialized crisis response service 12 hours per day, seven days per week. “When people are in crisis because of mental illness or addictions challenges, we want them to be met with care,” said Sheila Malcolmson, Minister of Mental Health and Addictions. “Expanding the successful Integrated Crisis Response Teams in Kamloops and Kelowna will support more people in distress and connect them to help and healthcare.” The programs in Kamloops and Kelowna, respectively known as Car 40 and the Police And Crisis Team (PACT), have a new name: the Integrated Crisis Response Teams. The programs will benefit from increased consistency in training, roles, reporting, and evaluation. “Working together, RCMP and Interior Health are committed to addressing the needs of vulnerable people in our region. We recognize that cooperation and collaboration are critical to ensure quality care for people experiencing mental health and substance use related crises,” says Interior Health President and CEO Susan Brown. “This is a first step as we work together to enhance crisis response across the region.” The additional staffing and expansion of hours is based on an analysis of call data. Community need will continue to be monitored to ensure objectives are being met. “I want to commend the ongoing work of the committee, especially co-chairs Mr. Jason Giesbrecht from Interior Health, and Supt. Shawna Baher from the RCMP. Interior Health and the RCMP are committed to working together in finding solutions that support ‘persons in crisis’. Standardizing and expanding the existing Integrated Crisis Response Teams in Kamloops and Kelowna is the first step towards my vision of a model that has health clinicians available to support a police officer at every ‘person(s) in crisis’ call,” says RCMP Chief Superintendent Brad Haugli.  “The RCMP want to ensure ‘person(s) in crisis’ get the help they desperately need.” The Interior Health/RCMP Joint Committee continues to meet and work together looking at crisis response services across the region, including those in smaller jurisdictions, to identify additional opportunities for crisis response enhancement. The Integrated Crisis Response Teams are one option within overarching crisis response services. These teams provide a specialized response to individuals experiencing a mental health or substance use crisis, when intervention by a mental health clinician is needed and there is no risk of violence. Together a specially trained officer and clinician provide short term crisis management with assessment and intervention, help with admission to hospital, connection to other medical and social services, and other supports. “I know residents of Kamloops will be happy to hear about the expansion of this crisis response service as we continue to see many people struggling with mental health and substance use issues on our streets. This is a great step forward,” says City of Kamloops Mayor Reid Hamer-Jackson. Kelowna Mayor Tom Dyas says today’s announcement is good news and complements other work underway in the city. “We know that RCMP continue to face mounting mental health-related calls. Having professionals with the necessary training to deal with mental illness will help people in our community who are experiencing a mental health crisis,” he says. Interior Health also provides Crisis Response Teams who receive phone calls from community members and existing clients who are experiencing a crisis. These teams are the main contact for RCMP for requests to provide mental health assessments, including suicide risk assessments; substance withdrawal assessments; links to Opioid Agonist Treatment if required; and referrals to community services. Interior Health has several outreach teams who liaise with police partners on an as-needed basis. These outreach teams include Access, Treatment Support and Recovery (TSR), Assertive Community Treatment (ACT), and Substance Use Outreach. For more information about mental health and substance use services in Interior Health visit interiorhealth.ca. For information about the RCMP Southeast District visit the Royal Canadian Mounted Police webpage.

Exposure to radon gas is a preventable health risk. The only way to know the level of radon gas in your indoor environment is to test for it. We encourage residents living, working and playing in the B.C. Interior region to test for radon in your homes, places of work and indoor leisure environments. What is radon? Radon is a naturally occurring radioactive gas without colour or odour. It comes from the ground, and it often enters and stays in buildings with low ventilation. Radon exposure is the second leading cause of lung cancer after smoking. The BC Centre for Disease Control estimates higher radon levels in parts of the Interior region. This could potentially mean higher indoor concentrations and increased health risks. This is concerning because of the large amount of time Canadians spend indoors. Buildings generally have higher concentrations of radon gas in their lower levels (basements, ground-level main floors). Smoking and inhaling tobacco smoke increases the cancer-causing risk of radon gas exposure. According to Health Canada, those exposed to tobacco smoke and high concentrations of radon are eight times more likely to develop lung cancer than non-smokers. What you can do The good news is that exposure to radon gas can be mitigated. Testing is easy and there are ways to greatly reduce radon levels if they are found to be high. Radon mitigation systems can be installed in any building. Certified radon professionals can reduce levels by over 90 per cent; a certified professional or skillful handy person following Health Canada guidance can generally complete the work within a day. Lowering the concentration of radon in buildings and decreasing exposure over your lifetime will decrease the harmful effects linked with this gas. Regardless of ownership of the building, anyone can test their indoor air. If high concentrations of radon are found after testing, carrying out long-term radon mitigation strategies is something generally done by the building owner. Learn more Find out more information about radon and your health at www.interiorhealth.ca/radon, learn more at HealthLinkBC, and visit the BC Lung Foundation to order your three-month test kit during the cold season. Municipalities can also support radon reduction efforts by developing policies and plans around radon testing and reduction.

Supports to add more frontline Grand Forks health-care workers are now available through the Ministry of Health and Interior Health (IH) to address ongoing critical staffing challenges. “Grand Forks faces unique challenges to staffing which require community-based solutions and thinking outside the box,” said Adrian Dix, Minister of Health. “These incentives are an important step towards bringing best practices from around the province to Grand Forks and stabilizing local health services people in the area expect and deserve.” The incentives and resources are available to eligible frontline Interior Health Grand Forks staff who work at Boundary District Hospital, Hardy View Lodge long-term care home and in community settings such as home support and mental health substance use services. “I know that I – and our whole community – are enormously grateful for the dedication of our nurses, doctors and other health-care professionals in delivering such high-quality care in our rural communities. These incentives recognize the increased risk patients and families face given the distances they have to travel to access other hospitals and services,” said Roly Russell, MLA for Boundary-Similkameen. “These immediate steps, coupled with the 70 actions in the health human resources strategy, will help support and stabilize health-care services in the Boundary.” New incentives include: Up to $2,000 in a quarterly retention bonus for eligible existing staff depending on how much they work (maximum amount for full-time). This is an expansion of the existing Provincial Rural Retention Incentive (PRRI) program currently being prototyped by communities in Northern Health. 1.5 times normal wage for staff who travel more than 40 kilometres from other IH worksites to support services in Grand Forks. Up to a $1,500 bonus for Interior Health staff referring other health-care workers to Grand Forks who sign on to eligible positions. Extension of Northern Health’s Travel Resource Program (TRP) to include Grand Forks which will provide access to a pool of nurses to support the community. TRP nurses can begin to request and schedule shifts in Grand Forks beginning December 1. Limited staffing resulted in the temporary closure of inpatient beds at Boundary Hospital in March. To date, emergency department services have gone above and beyond to avoid more significant closures, but additional staff are also required to stabilize emergency services and reduce the risk of any interruptions. “These incentives are part of our commitment to local patients and to our current staff and physicians who remained steadfast in their dedication to Grand Forks and Boundary communities during these challenging times,” said Dr. Shallen Letwin, vice president of clinical operations, IH South. Incentives are currently available for the following positions: Registered Nurse Registered Psychiatric Nurse Licensed Practical Nurse Health Care Assistant Community Health Worker Medical Laboratory Technologist Medical Laboratory Assistant Radiology Technologist Social Worker Occupational Therapist Physiotherapist Sonographer Dietician Frontline Clinical Managers (Referral Bonus and PRRI only) Incentives will come into effect immediately and Interior Health will be sharing additional details with staff and unions to ensure eligible individuals are aware and can access them appropriately.